At Eagle Ventures Lab ("EV Lab", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your choices. By using our website, products, or services, you agree to this policy.

1. Who we are

Eagle Ventures Lab, 221, Vishwadeep Tower, District Centre, Janakpuri, New Delhi – 110045, India. You can contact us at [email protected] or +91‑93123‑77492.

2. Scope

This policy covers data collected through our websites (including *.eagleventureslab.com, *.eagleventure.in, *.evdigital.in), contact forms, newsletter/WhatsApp subscriptions, career applications, events, trainings, and product/support interactions.

3. Information we collect

Information you provide

  • Contact details (name, email, phone/WhatsApp), organization, role.
  • Account, support, or demo requests and the content of your messages.
  • Newsletter/WhatsApp opt‑in preferences and marketing consents.
  • Career applications: résumé/CV, portfolio, and relevant details.
  • Training/event registrations and attendance details.

Information collected automatically

  • Device and usage data: IP address, browser, OS, referring pages, timestamps, pages viewed, session events.
  • Cookies, pixels, and similar technologies for analytics, security, and personalization.
  • Approximate location derived from IP (city/country level).

Information from third parties

  • Public/professional profiles (e.g., LinkedIn) for B2B outreach.
  • Payment/service partners (e.g., billing status, fraud checks) where applicable.

4. How we use your information

  • Provide, operate, and improve our websites, products, and services.
  • Respond to enquiries, provide demos, support, and customer success.
  • Send service communications and—with your consent—marketing updates (email/WhatsApp/SMS).
  • Analytics, research, and product development (aggregated/anonymized where possible).
  • Security, fraud prevention, and to comply with legal obligations.

5. Legal bases (where applicable)

Depending on your jurisdiction, we rely on one or more of: consent, contract performance, legitimate interests (e.g., to secure and improve services), and legal obligation.

India (DPDP Act, 2023). We act as a Data Fiduciary for personal data we process. We collect and process data fairly and for lawful purposes with notice and, where required, consent. You may withdraw consent at any time.

6. Sharing your information

  • Service providers (hosting, analytics, communications, security) under contractual safeguards.
  • Business transfers (merger, acquisition, or asset sale) with reasonable notice where feasible.
  • Legal and security (to comply with law, enforce terms, or protect rights, safety, and property).
  • We do not sell your personal information.

7. International transfers

Your information may be processed in countries different from your own. Where required, we implement appropriate safeguards (e.g., contractual clauses).

8. Data retention

We retain personal data only as long as necessary for the purposes described above, to comply with legal, accounting, or reporting requirements, and to resolve disputes. We use aggregation/anonymization where feasible.

9. Your choices and rights

  • Access, correct, update, or delete your personal information.
  • Withdraw consent where processing is based on consent.
  • Object to or restrict certain processing; opt‑out of marketing at any time.
  • Complain to a supervisory authority where applicable.

To exercise rights, contact [email protected]. We may need to verify your identity to process requests.

10. Cookies & similar technologies

We use essential cookies for site functionality and optional cookies for analytics and personalization. You can manage cookies via your browser settings. Some features may not function without cookies.

11. WhatsApp subscriptions

If you opt in to receive updates via WhatsApp, we will process your phone number and messaging preferences to deliver updates and announcements. You can opt out anytime by replying STOP or contacting us.

12. Children’s privacy

Our services are not directed to children under the age of 13 (or the relevant minimum age in your jurisdiction). We do not knowingly collect data from children. If you believe a child has provided us personal data, please contact us to delete it.

13. Third‑party links

Our websites may contain links to third‑party sites. We are not responsible for their privacy practices. Review their policies before providing personal information.

14. Security

We implement administrative, technical, and physical safeguards appropriate to the nature of the data we process. However, no method of transmission or storage is 100% secure.

15. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates the latest revision. Significant changes will be notified on this page or by other appropriate means.

16. Contact us

Questions about this policy or your data? Contact our Privacy Team:

  • Email: [email protected]
  • Phone: +91‑93123‑77492
  • Address: 221, Vishwadeep Tower, District Centre, Janakpuri, New Delhi – 110045, India

This policy is provided for transparency and does not constitute legal advice. For compliance questions, consult qualified counsel.